How does UCA achieve savings on services?
UCA reduces the overall cost of products and services by linking our members to groups of consumers and by negotiating volume discounts with vendors and providers on behalf of our subscribers.

Is UCA an insurance program?
UCA is not insurance. We offer a savings program that discounts costs on products and services. Among our many services, certain of our programs discount healthcare costs without requiring medical histories, physicals, underwriting, waiting periods or usage limits. And UCA membership includes all members of the cardholder's household at no extra cost.

Who can apply for a UCA card?
Everyone is eligible to sign up.

Can any member of my family use my UCA card, or do I need to purchase a separate card for each family member?
One UCA card provides savings for your entire household, including your extended family if they reside at the same address.

How long will it take to receive my UCA card?
You should receive your UCA card within 2 weeks of the date we receive the application.

When will my UCA card be effective?
Your UCA card is effective upon receipt, usually within 2 weeks of the date you submit your application.

I submitted an application for a UCA card over three weeks ago, but I haven't received it in the mail. What should I do?
Contact your representative to request information on the status of your application.

Can groups (e.g. associations, companies) sign-up for UCA services? Do groups have any unique privileges in the UCA network?
Reduced membership fees may be negotiated for large groups of UCA members. Contact a UCA marketing representative for details.

Why would a medical provider participate in the UCA program?
 UCA offers providers the benefit of new clients, the ability to better serve the community and reduced advertising and marketing costs. Membership in the UCA network is mutually beneficial to the provider and the UCA member.

Will my doctor or dentist be familiar with the UCA medical discount program?
Your doctor will be familiar with the names of the national networks imprinted on our membership cards. If your doctor has questions, simply have him or her contact Customer Service at the number listed on your card.

Are discounts the same at every physician, dentist, clinic, hospital, etc. in the UCA network?
No, they are not. Costs vary depending on the provider, the service provided and the geographic location where the service is rendered.

What medications can be ordered through UCA’s Mail Order Service?
You can order maintenance medications for which you have a prescription. You will save more if you have your doctor write your prescription for at least a three-month supply.

How do I locate a list of health care providers in my area?
You may use the Provider Locator on our website to find a participating provider in your area. Enter your Zip Code and choose a category of medical service from the drop-down menu to view a list of providers that meet your criteria.

What if I need to visit a doctor or have a prescription filled while I am on vacation?
Simply present your UCA card at a participating provider to receive UCA discounts, just as you would at home. We suggest that you use the Provider Locator in advance to locate providers in the area you are planning to visit.

How do I take advantage of the UCA discounts?
After you have received your UCA membership card, simply present it to participating providers. Your card identifies you as a network member, and you will automatically receive the discounts that have been negotiated for you.

When do I receive the discount on medical services and products?
UCA provides an immediate discount on medical services and products. No need to fill out additional forms or wait for reimbursement. Simply pay the provider the discounted rate.

What is the advantage of using the UCA program in conjunction with insurance or Medicare?
UCA offers savings on services and products that may not be covered by insurance or Medicare (e.g. dental, pharmacy, vision, elective surgery, glasses, etc.) and UCA does not impose restrictions for age or medical conditions. In addition, UCA provides a choice of providers.

Are there any restrictions imposed for medical conditions?
Unlike insurance, there are no restrictions on access to medical services due to health conditions. UCA welcomes all persons, even those with uninsurable illnesses like terminal cancer, AIDS, muscular dystrophy and other catastrophic illnesses.

Are there any age restrictions on the UCA program?
There are no age restrictions on the UCA program. In fact, UCA also has many specialty services for newborn babies, children, and elderly persons.

Is there a limit to the number of times I may visit a UCA provider?
There is no limit to the number of times you may visit a UCA health care provider. Use the card as often as possible to maximize your savings.

Whom should I contact if I move and need to update my address in your records?
You may update your address by contacting your representative or calling the customer service number on your card.

What if I am dissatisfied with the UCA card?
We hope that you will be completely satisfied with the UCA benefit program, but if you decide it is not for you, simply call our toll-free customer service # to cancel at any time. If you return your membership kit and cards within 60 days of purchase you will receive a full refund of the cost of the program (less the application processing fee).